So on our flight to Columbus, Puja asked for two cups of water instead of the usual one that is served and the air hostess was offended and said that she would have to serve everyone else on the plane and if anything is left she can give it to her. Puja of course was raving mad and could have burst into flames. I could rationalize the action of the air hostess but not her behavior. Yes, she is being asked to conserve water and yes she is probably fighting for her job but honestly -- serving one person another glass of water on an icy-cold day wasn't going to get her trouble. I mean, come on!

These are the acts that make you re-evaluate your decision to live in this country. No matter how much you earn, no matter what you do -- you are always at the mercy of a country lacking the basic concept of customer service. What a shame.